Team Building / Conflict Resolution

In today's business climate, organizations and their employees are doing much more with less.

 

This requires that to succeed each employee must be willing and able to work as part of a team.

 

LMA Consulting Group is able to assist organizations with their team development efforts. Below are seven attributes of effective teams:

1. Open Communication: all members must practice open and effective communication, including a willingness to listen to others.
2. Trust: members must be trustworthy and communicate openly and honestly.
3. Clear Goals and Objectives: individuals and teams should have a clear charter of what they have to accomplish. All members must be committed to those specific goals and objectives.
4. Interim Reports: all teams should provide progress reports to their leaders, a clear picture of the team's target and progress in meeting that target, and steps to take to achieve the agreed-upon target date.
5. Collaboration: team members must be willing to work with others on their team. All team members should provide encouragement.
6. Motivated and Professional: team members should be committed to the goals they are working toward. Ground rules should be established and adhered to.
7. Clarify Expectations: team members should understand why they are on the team and their role and responsibility as a team member. Each member should commit themselves to ultimately achieving the goals and objectives of the team.

Sometimes,however, even the best teams may experience conflict difficulties - conflict does happen. We all realize that managing conflict should be a part of any progressive organization. Education is the key to dealing with conflict in a positive way to allow individuals and organizations to grow and develop.

 

Benefits of conflict resolution can include:

• an increase in understanding of issues and what impacts those issues
• better teamwork as team members begin to address and resolve conflicts
• a self-knowledge by individuals

Disadvantages to not resolving conflict:

• personal and unresolved conflicts between team members that overtime continue to fester and spill over into other aspects of the organization
• wasted time
• wasted talent

There are five styles for handling conflict: Competitive, Collaborative, Compromising, Accommodating and Avoiding. LMA assists organizations and their team members in discovering their own personal styles and ability to handling conflict.

 

LMA can assist you in building better teams and help with resolving conflict in your organization. For more information about team building efforts and/or conflict resolution in your organization, contact Dave Wauls at 717.509.8889 or via email dwauls@lmaconsulting.cc

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